Public service commission seeking comment on CenturyLink service in rural Montana

Complaints from Wibaux County residents regarding CenturyLink’s legacy infrastructure lead to safety concerns, investigation


January 14, 2022

The Montana Public Service Commission has opened an investigation into the adequacy of legacy telephone systems owned and operated by CenturyLink Communications, LLC, and its affiliated Montana carriers. Many rural Montanans rely on these legacy systems for phone service, including access to emergency services. The formal investigation was opened in December after the Commission received complaints from Wibaux County Commissioners and citizens who expressed concern about unreliable phone service and associated effects on public safety.

CenturyLink and its affiliates, CenturyTel of Montana a...

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